Business Architecture: The Foundation for Enterprise Transformation

Dates: Oct 29-31
http://capstoneridge.com/Business-Architecture-Certification.html

Brief description: This highly participative workshop will delve into all aspects of Business Architecture, Business Processes and Business Capabilities as well as other key architectural concepts.

Learning Objectives:

• Understand what a useful Business Architecture looks like
• Be able to apply enterprise-wide architecture models and techniques that are traceable
• Learn how to sell the Business Architecture value proposition and gain cross-organization acceptance
• Be able to develop a measurable architecture for planning, budgeting, organization design, compliance, human change management, and the introduction of breakthrough technologies
• Be able to use the architecture to accelerate process and capability change projects
• Discover how to address cultural barriers during architecture, business design and implementation

Instructor: Roger Burlton, P.Eng., CMC  is the President of Process Renewal Group and co-founder of BPTrends Associates. He is a respected pioneer in the introduction of innovative approaches for Business Management. He is a world leader in the field of Business Process Management, having authored one of the most read and followed books on the topic early in BPM’s growth. Roger’s leadership is also witnessed by his position as chair of several of the most influential conferences each year on BPM and Business Architecture and by his role as chair of the BPTrends.com Advisory Board. The insights he brings to PRG’s consulting clients are thoughtful and pragmatic.

Digital Process Analysis and Design

Dates: November 1-2
http://capstoneridge.com/Digital-Process-Certification.html

Brief description: This seminar will address what degree of process work is required for today’s organizations striving to establish digital business capabilities to optimize the end to end customer journey and leverage resources in the most effective manner.   

Learning Objectives:

• Build a customer journey and find moments of truth
• Segment customer types and define personas
• Understand existing customer bottlenecks and constraints and opportunities to remove them
• Identify potentially useful digital technologies
• Design end to end value stream processes that start and end with the customer process
• Reconceptualise the customer interaction with our processes
• Recognize genuine design constraints from other outside stakeholders
• Deal with behavioral and cultural change
• Define the change program

Instructor: Roger Burlton, P.Eng., CMC  is the President of Process Renewal Group and co-founder of BPTrends Associates. He is a respected pioneer in the introduction of innovative approaches for Business Management. He is a world leader in the field of Business Process Management, having authored one of the most read and followed books on the topic early in BPM’s growth. Roger’s leadership is also witnessed by his position as chair of several of the most influential conferences each year on BPM and Business Architecture and by his role as chair of the BPTrends.com Advisory Board. The insights he brings to PRG’s consulting clients are thoughtful and pragmatic.